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Jira (Issue Tracker)

This section explains how to connect Jira Cloud as an Issue Tracker data source in DataDios. It is a read-only connector: you browse projects and issues, and issue content is ingested into RAG so it is searchable through Hybrid Search.


Prerequisites

Jira Cloud is authenticated with your Atlassian account email plus an API token:

  1. Go to Atlassian API tokens.
  2. Click Create API token, give it a label, and copy the token.
  3. Note your Jira site's base URL, e.g. https://your-domain.atlassian.net.

Steps to Create and Test a Jira Data Source

Step 1: Create a Data Source

  1. Navigate to the Data Sources tab in DataDios
  2. Click + CREATE SOURCE
  3. In the data source type dropdown, expand Issue Tracker and select Jira

Step 2: Fill Connection Details

  • base_url: Your Jira Cloud site URL, e.g. https://your-domain.atlassian.net (required)
  • email: The Atlassian account email the API token belongs to (required)
  • api_token: Your Atlassian API token (required, stored encrypted)

JSON Configuration

{
"base_url": "https://your-domain.atlassian.net",
"email": "you@example.com",
"api_token": "your-atlassian-api-token"
}

Step 3: Test Connection

  1. Click TEST CONNECTION
  2. Valid credentials return Status: OK. The API token is never echoed back in any response or log.

Step 4: Save Data Source

  1. Click CREATE to save the data source
  2. It appears on the Data Sources listing page under Issue Tracker

  1. Expand the data source to browse projects and their issues.
  2. Issue content is ingested into RAG and becomes searchable through Hybrid Search.